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Terms & Conditions
Welcome to Romo Fête! By using our website (www.romofete.com) or placing an order, you agree to the following Terms & Conditions:
1. Products & Substitutions
All products are subject to availability. Occasionally, we may substitute an item (flowers, wrapping, packaging) with one of equal or higher value to maintain the quality of your order.
2. Pricing & Payment
All prices are listed in Ghana Cedis and include VAT where applicable. Payments are securely processed at checkout using trusted payment providers.
3. Orders & Cancellations
Orders can be modified or canceled up to 24 hours before the scheduled delivery. Same-day orders are final and cannot be canceled once confirmed.
4. Refunds & Returns
Due to the perishable nature of flowers and consumables, we do not offer returns. If your order arrives damaged or incomplete, please contact us within 24 hours for a resolution or replacement.
5. Use of Site
By using our website, you agree not to misuse its content or functionality, and not to upload false, harmful, or offensive information.
Questions or Concerns?
For questions or concerns, please visit our Help & FAQ page or contact our customer care team.